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Need more help? Our knowledgeable Parent Services Specialists are available to provide you with personal and confidential assistance. To contact us send an email to or call (315) 446-1220, ext 303 or toll free at 1-888-729-7290, ext 303.

Our office hours are Monday - Friday from 8:30am to 4:30pm.

If you have a complaint or concern about our services please contact our Director of Operations at any of the above phone numbers ext. 307 or at

If you do not have time to complete the follow up survey above, a survey will be emailed to you within the next few weeks. Please complete the survey to let us know about your experience using our website.