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Need more help? Our knowledgeable Parent Services Specialists are available to provide you with personal and confidential assistance. To contact us send an email to ParentHelp@childcaresolutionscny.org or call (315) 446-1220, ext 303 or toll free at 1-888-729-7290, ext 303.

Our office hours are Monday - Friday from 8:30am to 4:30pm.

If you have a complaint or concern about our services please contact our Director of Operations at any of the above phone numbers ext. 307 or at shannong@childcaresolutionscny.org.

If you do not have time to complete the follow up survey above, a survey will be emailed to you within the next few weeks. Please complete the survey to let us know about your experience using our website.